Archive for the ‘Small Business’ Category

Black Friday

Cyber Monday 

Free Shipping Day (NOTE: Free Shipping Day 2010 is Friday, December 17)

Have you figured out your strategies for these upcoming events?

I have been busy doing the Holiday Season planning for a group of my niche websites.

NOTE – NONE of my online business streams are related to selling either needlework or quilting products in any way! Let me repeat that…

I WON'T BE SELLING NEEDLEWORK OR QUILTING ONLINE!!!!!

Anyway, I have my planning notebook, my Planner Pad, and my colored pens and highlighters, planning for the upcoming Holiday Season. (What can I say, I am visual person and I like shuffling paper LOL)

Three of the events I am focusing on are:

Black Friday

Cyber Monday

Free Shipping Day (NOTE: Free Shipping Day 2010 is Friday, December 17)

While my business are online only, these events are equally, if not more, important for brick and mortar.

(REMINDER – NONE of my online business streams are related to selling either needlework or quilting products in any way!)

In the case of Brick and Mortar, it is of the utmost importance that you start figuring out ways that you can make these dates work for your OFFline business.

If you have any sort of online presence, whether you have a business card site or run a full fledged online retail site with shopping cart or something in between, you should be planning… NOW!

Don't wait until the Wednesday before Thanksgiving…  at that point you are already 2 months behind

I am still in the tentative stages of my planning, but already I am thinking that I will start my promotions by Oct 1 — not necessarily blatantly, mind you, but I DO want to make the most of the lead time…

Some of my ideas are -

Create a Gift Basket of the week idea and promote it with a post on the site (note, all of my sites are built with WordPress and I primarily create Posts rather than Pages) and with Tweets (I will have a Twitter acct for each site) and on my email list (I will have at least one email list for each site)

Figure out a way to have an appealing (not annoying) Holiday CountDown. It would need to start BEFORE Black Friday, so maybe start it on Nov 1? Can I figure out a creative way to talk the Holiday Countdown up starting in Oct — maybe with something posted weekly?

Some thoughts related to retailers — ideas which are not appropriate for my business model –

Plan and promote WishLists for customers (Promote offline, and online with website, Twitter, Facebook if appropriate, and on your email list(s))

Offer incentives to get customers to visit your Brick And mortar location on Cyber Monday

Offer incentives and/or activities for Black Friday — for AFTER they have shopped elsewhere for everybody else. Think about offering rewards for surviving shoppping elswhere.

Create a Twitter Hashtag Campaign for these events – either individually or as a group

Tink Note – You SHOULD already be Tweeting and you SHOULD already have a Twitter Hashtag Campaign going where you send out Tweet Announcements as new products are put on the shelves

Check out Twitter for Offline Businesses

The important takeaways with all of this:

• You should be planning all of this now, not on the day before Thanksgiving
• You can't just go into ostrich mode about all of this… make a preemptive strike!

Sharing the Road to Success,
Tink
 

I just got off to the phone, talking to my baby sister in PA/DE (she lives in PA about 4-5 miles from the DE state line and works in DE) They have 27 inches from the weekend blizzard and just got another 14 or so yesterday!

She expects to be home from work, she works at a nearby college, for the rest of the week. This got me thinking about Small Businesses and how they are affected by the local (geographical) weather.

Does YOUR small business have a WEATHER POLICY?

• Is it CLEARLY stated on your website?
   
• Can it be easily found? In other words, is there a clearly marked, direct link somewhere on all of the major pages of the site?
   
• If it is tied to a local policy, such as that you close if the local school system closes, have you provided a LINK to an online resource that would provide that information — such as the local school system website or the weather emergency listing for a local TV station?
   
• Have you CLEARLY identified WHAT School System you are referring to? Remember, with the internet you need to think GLOBALLY. Can an out of town visitor, trapped in your area because the airports are closed, easily figure out whether you will be open or closed?

I know that in my niche of Needlework, stitchers crawl out of the woodwork in bad weather to get to my local needlework shop, for fear that they will be trapped without a stitching project to work on.

I can easily imagine a stitcher in a local hotel, waiting for airport traffic to resume, making the effort to get to Meredith's (my LNS) to buy a new project, because she didn't bring one with her OR she finished it OR she can work on it for some reason.

I am sure that many small offline businesses might have similar scenarios…

So, does YOUR small business have a WEATHER POLICY? Even if you aren't in an area that has snow, I am sure that you are affected by the weather or other events in some way, and having a policy in place is just good planning!